Mother’s Day in the Smokies

Deposit protection enables you to receive either a refund or reschedule less the deposit protection amount and applicable tax. In order to receive a refund, you must cancel the reservation at least 30 days prior to arrival (for 1-3 bedroom cabins) and 60 days prior to arrival (for 4 bedroom and larger).

With Deposit Protection, once inside this window, you may still reschedule your reservation within 12 months and receive full credit for the amount paid minus the deposit protection amount if you reschedule at least 15 days prior to arrival for 1-3 bedroom properties or 30 days prior to arrival for 4+ bedroom properties. Once the 12 month time frame has expired all monies paid will be forfeited.

Without Deposit Protection, no refunds or reschedules will be allowed.